P ayments Methods

 

Shipping & Delivery of Products

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Each shipment contains:

• the products / or ordered;
• the relative transport document / accompanying invoice;
• the accompanying documentation required according to the country of dispatch;
• information and marketing material;


Home delivery

The purchased products will be delivered by the courier identified by the Seller to the shipping address indicated by the Customer on the Order with insured shipping.
Upon receipt of the goods at home, it is necessary to check the integrity of the packages upon delivery by the courier. Any anomalies must be reported to the same courier and refuse delivery. Otherwise, the possibility of asserting one's rights in this regard will expire.

In the event that the courier leaves the package at home,

Shipments are currently planned for the following countries:
Belgium
Bulgaria
Croatia
Czech Republic
Denmark
Estonia
Finland
France
Greece
Hungary
Ireland
Italy
Latvia
Lithuania
Luxembourg
Malta
Holland
Poland
Portugal
Romania
Russia
Slovakia
Slovenia
Spain
Sweden
UK
China
Hong Kong
Japan
Macau
Singapore
South Korea
AREA of Taiwan
United Arab Emirates
Canada
United States
Mexico
Argentina
Brazil

The expected number of days for delivery is 3-5 working days.

Shipping costs for Italy amount to € 6.00 up to the order threshold of € 49, beyond this threshold they will be free.

Shipping costs for Europe amount to € 19.90, up to the order threshold of € 199, beyond this threshold they will be free.

Shipping costs for non-EEC countries amount to € 49.90.

The contract stipulated between "BoutiqueCottonClub.com" and the Customer must be considered concluded with the acceptance, even partial, of the order by "BoutiqueCottonClub.com".

This acceptance is considered tacit, unless otherwise communicated to the Customer in any way.

By placing an order in the various ways provided, the Customer declares to have read all the information provided to him during the purchase procedure and to fully accept the general and payment conditions.

The sales contract between the Customer and BoutiqueCottonClub.com is concluded in Italy and governed by Italian law. For the solution of civil and criminal disputes deriving from the conclusion of this distance sales contract, if the Customer is a Consumer, the territorial jurisdiction is that of the reference forum of his town of residence; in all other cases, the territorial jurisdiction is exclusively that of the Court of Macerata.

It is strictly forbidden for the buyer to enter false data, from third parties or fantasy, in the registration procedure necessary to activate the procedure for the execution of this contract.

BoutiqueCottonClub.com reserves the right to prosecute any violation and abuse, in the interest and for the protection of all consumers.

NOTE: the issue of a Sales Invoice can be requested during the order (by ticking the appropriate box) or no later than the date on which it was processed; after this date it can no longer be requested.

All prices include VAT, net of transport costs and commissions.

Goods always travel at the risk of the recipient.

BoutiqueCottonClub.com is not responsible for any problems and / or delays due to the courier used for shipping.

Upon receipt of the package, check that:

• the package is intact, not damaged or wet and in any case conforms to the standard characteristics of a package

• the number of packages indicated on the invoice corresponds to the number of packages actually delivered.

Return Policy

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Pursuant to Legislative Decree 206/05 (Consumer Code) the right of withdrawal can be exercised by the Consumer Customer (i.e., a natural person who does not make the purchase, indicating in the order form a reference to the VAT number) within 14 working days of receipt of the goods, with full refund of the amount paid.

To return the goods with the right of withdrawal, the customer must send an email to info@boutiquecottonclub.com, within 14 days from the date of receipt of the goods, indicating in the subject "RETURN REQUEST" and all the details of the sale (sender, invoice number and / or order number, goods to be returned).

Once received the email with which the Customer communicates his will to exercise the right of withdrawal, BoutiqueCottonClub.com, having verified the correspondence with the above requirements, will authorize the return of the goods by e-mail, organizing the return.

The customer must prepare the goods taking care of the packaging to avoid damage during transport; Items must be intact and complete with original tags and labels, and in their original packaging. In case of underwear or swimwear, do not remove the protections. the Customer is fully responsible for the goods sent for return;

Upon receipt, BoutiqueCottonClub.com will verify the integrity of the goods and of the original internal and external packaging.

If the merchandise or part of the returned merchandise, or one of the original inner or outer packaging, is damaged or missing, BoutiqueCottonClub.com will not refund.

BoutiqueCottonClub.com, once the goods have been received and the necessary checks have been carried out, will proceed

• issuing a credit note for an amount equal to the value of the returned goods

• refund of the credit note within 30 days.

It is the Customer's responsibility to promptly provide all the data necessary to receive the refund due. The right of withdrawal cannot be exercised in the following cases:

• after 14 days from the date of receipt of the goods;

• purchase of goods made to specifications or clearly personalized.

The return is free only in Italy.

Payment methods

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CREDIT CARD (VISA / MASTERCARD)

This payment method does not include any additional charges on the invoice.

PAYPAL

The safest way to pay with your credit card.

Paypal allows you to pay without sharing your financial information with merchants.

BoutiqueCottonClub.com is unable to know the customer's financial information during the purchase process.

Since there is no data transmission, there is no possibility that this data will be intercepted.

No archive of Boutiquecottonclub.com contains or retains such data.

Registration is free.

This payment method does not include any additional charges on the invoice.